Your party is on the way! Orders placed before 3pm EST Monday-Friday will typically ship the same day, excluding holidays. Orders placed after 3pm EST Monday-Friday will ship the next business day. Orders placed on Saturday or Sunday will ship the next business day.
Please note: Due to the volume of orders we receive, there may be delays in shipping orders.
What are the shipping options?
Standard Shipping
Delivery time is 2 – 6 business days.
Most Standard Ship orders ship via UPS SurePost and are delivered by USPS.
Packages over 10 lbs are delivered by UPS Express.
Rural and remote areas may take longer for delivery.
Need it faster?
2nd Day Air – Arrives 2 business days after it ships.
Next Day Air – Arrives the next business day after it ships.
Saturday Delivery Next Day Air – Arrives on Saturday. Not available in all locations.
Orders shipped to Alaska and Hawaii will take an additional business day for delivery, for example, Next Day Air will take 2 business days for delivery.
Please note: Delivery times may be as late as 8pm local time at the delivery location.
How do I know for sure when I will receive my order?
It’s easy to estimate your delivery time! Shipping times begin on the first business day after the order is shipped from our warehouse. Business days do not include weekends (Saturday and Sunday) and holidays.
For example: If the shipping option you selected at checkout is “2nd Day Air” and your order ships on a Wednesday, then the first shipping day you will calculate is Thursday and your package will be estimated to ship on Friday.
What would prevent my order from shipping today?
You will receive an email from customer support if:
The billing address provided does not match the credit card on file.
The shipping address provided cannot be confirmed
The shipping address provided is a PO Box and you selected an expedited shipping method.
Other factors could be:
The order was placed after 3pm EST on a business day (Monday-Friday).
The order was placed on a weekend (Saturday-Sunday).
The order is a bulk order and requires additional shipping processing time.
The order contains custom or personalized items, which require additional processing time (they will be shipped separately from any standard items ordered).
I am only ordering standard items (no custom or personalized items). When will I receive my items?
Standard orders that do not include any custom or personalized items will be shipped from our warehouse in Illinois.
The map below indicates standard ground shipping times. Expedited shipping options are available at checkout.
I am ordering a custom banner or invitation. When will I receive my items?
Customized items are non-returnable and non-exchangeable.
The map below indicates standard ground shipping times. Shipping time is the time from when the package leaves our warehouse to when it arrives at your door. This varies by shipping method.
Expedited shipping options are available at checkout, but expedited shipping will not speed up the processing time for your custom item.
My order confirmation says I have a dropship item, what does this mean?
A dropship item is an item that is shipped directly from the manufacturer.
This item will arrive separately from the other items in your order and may take up to 3 additional business days to deliver, depending on your location.
Are you shipping to a PO Box or Military address?
We are currently unable to ship to PO, FPO, and APO addresses.
Do you ship outside of the United States?
Currently, marygabriella.com can only ship to the 50 U.S. states and the District of Columbia. We are unable to ship orders to any U.S. territories such as Puerto Rico, Guam, or the Virgin Islands. marygabriella.com does not currently ship to any international locations. We cannot ship to Hawaii if a product is limited to ground shipping. Please check your product page to make sure it can be shipped to your location.
Are there any restrictions or limitations on shipping to freight forwarders?
marygabriella.com is not responsible for lost, missing, or damaged merchandise shipped to customers via freight forwarders.